Shipping policy
Shipping Policy
Last Updated: 3.12.24
At Adventuress Spirit, we are committed to delivering your orders quickly and reliably.
Shipping Locations
We currently ship to:
- Australia: Nationwide coverage.
- United States: All 50 states.
Processing Times
- Order Processing: Orders are processed within 1-3 business days after payment is confirmed.
- Exceptions: Orders placed on weekends or public holidays will begin processing the next business day.
Shipping Rates and Delivery Times
1. Within Australia
-
Standard Shipping:
- Cost: $10.95 or Free Shipping Over AUD$100
- Estimated Delivery: 4-5 business days.
-
Express Shipping:
- Cost: $14.45
- Estimated Delivery: 1-3 business days.
2. To the United States
-
Standard Shipping:
- Cost: AUD $22 or Free Shipping Over USD $75
- Estimated Delivery: 7-15 business days.
-
Expedited Shipping:
- Cost: AUD $35
- Estimated Delivery: 4-7 business days.
Please note: Delivery times are estimates and may vary due to customs delays or unforeseen circumstances.
Customs, Duties, and Taxes (US Orders)
- For orders shipped to the United States, Adventuress Spirit does not collect US sales tax or duties.
- Any applicable customs duties, taxes, or fees are the responsibility of the customer upon delivery.
GST (Australian Orders)
- No Goods & Services Tax (GST) is applicable for Australian sales.
Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with tracking information.
- Use the provided tracking number to monitor your shipment’s progress.
Shipping Issues and Lost Packages
- If your package is delayed or lost, please contact us at hello@adventuress-spirit.com.au, and we will assist you in resolving the issue.
- Adventuress Spirit is not responsible for delivery delays caused by courier services, customs inspections, or incorrect shipping information provided at checkout.
Shipping Restrictions
- We currently do not ship to P.O. Boxes or APO/FPO addresses in the United States.
- Large or bulky items may incur additional shipping fees, which will be displayed at checkout.
Contact Us
If you have any questions or concerns regarding shipping, please reach out to us at hello@adventuress-spirit.com.au.